Supervisor, Data Center Critical Facilities

Who are we?

A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.

Joining our operations team means being at the center of everything – maintaining and evolving critical infrastructure that powers the digital world and delivers real impact for our customers, communities and society. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.

Job Summary
Operates, manages, maintains and repairs HVAC systems, critical and non-critical Power systems, plumbing, fire control and suppression, roofing system, exterior grounds and performs all related vendor support.

Responsibilities

Team Leadership & People Management

• Lead and mentor a team of semi-skilled support professionals, fostering a culture of accountability and continuous improvement

• Assign tasks, monitor progress, and ensure timely completion of objectives

• Manage personnel matters including hiring, performance reviews, coaching, and training to support career development

Project & Site Operations

• Oversee the planning and execution of infrastructure projects and routine maintenance within the data center

• Ensure operational targets are met consistently, aligning with weekly and long-term goals

• Contribute to budgeting and resource planning, with a focus on optimizing site capacity and performance

Vendor & Contractor Oversight

• Manage third-party vendors and contractors, ensuring work is completed to company standards and timelines

• Serve as the on-site point of contact for external partners, maintaining strong relationships and clear communication

Testing & Quality Assurance

• Support system startup testing and document/report any issues to ensure high-quality implementation and reliability

Incident Response & Coordination

• Act as the on-site lead during incidents, coordinating staff and resources to resolve issues efficiently and effectively

Qualifications

• Bachelor’s degree or equivalent work experience

• Minimum of 5 years in data center operations, infrastructure management, or a related field

• Strong leadership, communication, and organizational skills

• Experience managing teams and vendors in a technical environment

Why Join Us?

• Impactful Work: Be at the heart of mission-critical operations that power global connectivity

• Career Growth: Develop your leadership skills and advance within a growing organization

• Collaborative Culture: Work with passionate professionals in a supportive and innovative environment

The targeted pay range for this position in the following location is / locations are:

United States - NY5 New York City : 88,000 - 132,000 USD / Annual

Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location.The pay range shown is based on our compensation structure in place at the time of posting and may be updated periodically based on business needs. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training.

The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.

Equinix Benefits

As an employee, you become important to Equinix’s success. We ensure all your benefits are in line with our core values: competitive, inclusive, sustainable, connected and efficient. We keep them competitive within the current marketplace to ensure we’re providing you with the best package possible. So, wherever you are in your career and life, you’ll be able to enhance your experience and bring your whole self to work.

Employee Assistance Program: An Employee Assistance program is available to all employees.

US Benefits: - Insurance: You may enroll in health, life, disability and voluntary plans that are designed for you and your eligible family members. - Retirement: You and Equinix may contribute to a retirement plan to help you plan for your financial future. - Paid Time Off (PTO) and Paid Holidays: You will receive an accrued amount of PTO each pay period along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to change and may be subject to specific plan or program terms.

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability.  If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.