Supervisor,Data Center Critical Facilities

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Job Summary

Data Center Critical Facilities Supervisor is responsible for maintaining Data center infrastructure systems in a mission-critical, high-risk and high-reliability environment. Operates, maintains, and repairs multiple critical and non-critical facility components, including HVAC (heating, cooling, and ventilation) systems, plumbing, fire control and suppression, roofing systems and exterior grounds. Has proficient understanding of sensitive facility components that may be impacted by failures or malfunctions of infrastructure systems.

Supervises Data Center Engineers and Data Center site. Assists with testing and coordinating projects and maintenance.

Typically has +3 years of people management experience leading teams and developing teams' careers, the Data Center Critical Facilities Supervisor and is fully proficient with each of the responsibilities indicated.

Responsibilities
Management

• Supervises Data Center Engineers to ensure that the duties they are undertaking are carried out in a timely manner and projects are progressing as expected

• Manages personnel details to include salaries, positioning, hire/fire, reviews, coaching and development careers plans

• Work with the team to promote the Equinix culture and define the succession plan for the team

• Provides immediate supervision to a unit or group of employees. Assigns tasks and monitors work at frequent intervals. Maintains schedules shifts and workflow of the team

• Assists with testing and coordinating projects and maintenance

• Responsible for the KPIs of the Data Center presenting monthly outcomes and promoting with the team the goals and accomplishments

• Define and improve KPI metrics of performance for the teams' members

Site Capacity Management

• Overall site capacity supervision

• Permanent contact and coordination with Capacity and Cross functional team to improve Data Center Capacity

Project/Infrastructure Management

• Plans, execute, coordinates, controlling, budgets, and implements resources to complete on time projects and maintenance within the Data center

• Provides input and guidance towards budget

• Responsible for creating every year the budget for OPEX, CAPEX and R&M and make sure the correct execution on time of the budget

• Executes specified routine tasks. Meets unit targets typically against a weekly plan

Vendor Management

• Oversees contractor work and operations to ensure completion to Equinix's required standards

• Supervision and control of the local and Global vendors contracts to guarantee the correct PM´s (Preventive Maintenances) and CM´s (Corrective Maintenances) activities

• Work with procurement team to align and avoid bias with projects and contractors

Testing

• Assists with start-up tests, documenting and reporting all problems

• Support the Critical Facilities team during incidents, PM´s (Preventive Maintenances) and CM´s (Corrective Maintenances) activities as technical lead of the Data Center

Incident Management

• Communicates and coordinates activities and on-site staff during an incident

• Report on time incidents related with the infrastructure and customer following Equinix procedures

Qualifications

• Requires a minimum of 5 years of related experience in Data Center or high availability facilities, with a bachelor’s degree in Electricity, Electronic, Mechanical, Mechatronic or related career

• Typically require financial knowledge and an understanding of budget OPEX, CAPEX and R&M concepts and execution, vendors negotiation and strong abilities as team leadership

• Specialization or additional studies in Leading people management preferred and strong communication skills, including cross-cultural communication and negotiation

Language Skills

• Excellent communication skills, both verbal and written, in English ( C1 )/Spanish, and Portugues desirable

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability.  If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.