Job Summary

As a Product Owner, you will play a crucial role in driving the development and success of our quote to cash subdomains. Reporting directly to the corresponding Experience Product Manager, you will be responsible for managing and prioritizing the product backlog, ensuring that the team delivers maximum value to the business and our customers. You will collaborate closely with cross-functional teams to understand customer needs, translate these into actionable user stories, and ensure the successful implementation of product initiatives. 

Sub- Domain Focus Area: Markerting: Lead mgmt, Campaign mgmt, Segmentation, Demand Generation, Brand and Content mgmt, Agentic AI

Know your customer(s) and influence the roadmap​

• Represent the voice of the user with respect to [domain, value stream] features ​

• Coordinate work with UX designers to develop and improve user experience for [domain] stakeholders and users​

• Coordinate roadmap and feature dependencies with [experience] Product Manager and other Domain Product Owners​

Manage and prioritize the scrum backlog​

• Translate epics into user stories, refining level of detail so that engineering teams can develop features and accurately estimate level of effort​

• Work with engineers and designers to clarify requirements and delivery expectations with business stakeholders​

• Lead scrum sprint planning to prioritize user stories based on user impact, business needs, technical complexity, level of effort and available resourcing​

• Define good confidence release deliverables for each release at PI Meetings and create [domain] feature release plan​

Enable teams to deliver value​

• Define clear acceptance criteria and ensure that backlog items meet the definition of readiness to enter sprint​

• Ensure that each feature has a clear definition of done, coordinate user acceptance tests, collect and act on feedback throughout development and testing​

• Define and track [domain] metrics to measure success. Utilize measurements to guide prioritization​

• Coordinate with Agile coach to get regular feedback on Agile best practices for themselves and the team members ​

Document user processes and evolve solution design​

• Partner with the scrum team members to ensure both user-level business process/requirements and technical requirements for [domain] are documented ​

• Collaborate with training and change teams to ensure workflows & standard operating procedures are developed for front line users​

Responsibilities 

Own the Subdomain Product Backlog 

• Collaborate with the Experience Product Managers to define and prioritize the product backlog for your respective subdomain

• Clearly articulate and document user stories, acceptance criteria, and other requirements

• Ensure that the backlog is visible, transparent, and clear to all stakeholders

• Prioritize backlog items based on business value, customer needs, and strategic objectives
   

Work with development teams to deliver high-quality products that meet customer needs

• Participate in sprint planning, review, and retrospective meetings to ensure continuous improvement

• Provide clear guidance on the expected outcome and work with the team to meet the Definition of done

• Determine and pursue the optimal  

Customer and Stakeholder Engagement 

• Gather and prioritize customer requirements through regular interaction and feedback

• Act as the primary point of contact for stakeholders, ensuring their needs and expectations are effectively managed

• Communicate product updates, progress, and plans to stakeholders and the broader organization

Cross-functional Collaboration 

• Collaborate with Experience Product Managers and other Product Owners to ensure alignment and coherence across the product domains

• Work with upstream and downstream teams to ensure seamless integration and optimal end-to-end experience

• Engage with UX/UI designers to create intuitive and user-friendly interfaces

Drive Continuous Improvement 

• Analyze product performance and user feedback to identify areas for improvement

• Advocate for and implement best practices in product management and agile methodologies

• Continuously refine and optimize processes to enhance efficiency and effectiveness

Qualifications 

• Bachelor's degree preferred

• 3+ years of experience in a product owner or similar role

• Strong understanding of Agile development methodologies, particularly in large organizations

• Proven ability to prioritize and manage multiple tasks in a fast-paced environment

• Excellent communication and collaboration skills

• Experience with quote-to-cash systems and transformation is a plus

• Strong analytical and problem-solving skills

• SalesForce Marketing Cloud Implementation Experience is a plus

This posting is a new position within our organization.