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Manager, Sales Support

 

Manager, Sales Support

  • JR-125768
  • Denver
  • Sales
  • Full time
Manager, Sales Support

Equinix is the world’s digital infrastructure company, operating 200+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed. 

 

We are a fast-growing global company with 70+ consecutive quarters of growth. Through our innovative portfolio of high-performance products and services, we have created the largest, most active global ecosystem of nearly 10,000 companies, including 1,800+ networks and 2,900+ cloud and IT service providers in over 26 countries spanning five continents.   

In this role you will be managing and developing a team of sales support associates. The sales support team is critical in helping our sales teams close deals. 

Responsibilities

Sales Strategy

  • Supports the development of sales growth strategies to achieve Equinix Sales objectives


Planning & Program Support / Implementation

  • Supports the sub-territory sales leaders to plan, manage, and execute their territory strategy

  • Leads the maximization of Sales Execution by eliminating Sales Drag

  • Identifies enhancements to sales operations processes or services and works with Service leaders to have them implemented

  • Is responsible for adoption of changes to processes across sales operations and sales


Business Performance Management

  • Manages reporting and dashboard production on quarterly basis for Territory or region that are delivered on-time and with appropriate quality controls

  • Designs and enables dashboards for functionalities that are available on a self serve basis


Process Improvement

  • Identifies local process improvement opportunities (forecasting, territory, quota, STAR, account planning, etc.) at the region or territory level and then uses staff to drive improvements and adoption


People Management

  • Provides leadership and direction to the team to ensure overall success

  • Drives accountability for the performance and results of direct reports

  • Supports hiring decisions and activities including job definition, interviewing, selection, and onboarding

  • Provides input for all employee decisions and activities including compensation, quarterly conversations, performance counseling, coaching, and career development

  • Ensures workload is balanced

  • Assesses employee engagement and implements strategies and programs to improve it

Qualifications

  • 7+ years experience preferred

  • Bachelor's degree required

We offer Medical, TeleMedicine, Dental, Vision, Life and AD&D insurance, 401K, Leave of absence & disability benefits, paid time off & holidays and more. 

In accordance with Colorado State Law (https://leg.colorado.gov/bills/sb19-085) the salary range for Colorado for this role is $89K – $124K per year with 20% bonus target. 

 

At Equinix, we’re tasked with leading in the communities we serve — and doing our part to help keep our communities and our teams safe. Our #IamSafeIBelongIMatter culture transcends and informs all we do. In alignment with our culture, Equinix has implemented a vaccine or test policy that requires employees to show proof of full vaccination or get tested regularly to work onsite in an IBX or office. 

Equinix is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability. 

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Equal Employment Opportunity: 
Equinix is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.

(US Applicants)

Please click here to see the “EEO is the Law” poster and supplement.

Please click here to see our EEO Policy Statement.

Please click here to see our Pay Transparency Policy Statement.