Equinix is the world’s digital infrastructure company, operating 240 data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed.
At Equinix, we help the world’s digital leaders scale with agility, speed the launch of digital services, deliver world-class experiences, and transform people’s lives. Our culture is based on collaboration and the growth and development of our teams.
We hire hardworking people who thrive on solving challenging problems and give them opportunities to hone new skills, and try new approaches, as we grow our product portfolio with new software and network architecture solutions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment. that is foundational to our core values as a company and is vital to our success
Job Summary: Provides overall software program management, drives adoption of best practices, manages stakeholder communication, and reviews software design and architecture.
Project and Program Management
Works with other Product Engineering Managers, portfolio leads, and other stakeholders to successfully deliver the projects, including major, minor and patch software releases
Provides overall program management by working with Technical Project Managers and leads across the teams and locations
Manages all stakeholder communications with respective to project status, and budget utilization
Responsible for identifying project execution risks and project-related issues, suggesting mitigation plans for resolution to management
Responsible for project resource allocation and management and budget management
Collects, analyzes, organizes and presents the data to senior management on projects and resources
Executes against operational KPIs
Utilizes subject matter expertise to implement improvements to internal processes and integrate systems supporting these processes
Resource and Budget Management
Works closely with product engineering managers and technical project managers to track resource allocation and utilization for smaller projects
Decisions are guided by policies, procedures and business plan; receives guidance and oversight from his/her manager
Requests approvals for additional expenses outside of approved budget/headcount
Communicates budget estimates, and ensures team executes assigned projects within approved budgets
Manages and/or escalates issues, as needed
Participates in software architecture, design reviews & DevOps processes of various projects and products
Works on getting infrastructure requirement for software
Responsible for providing comprehensive input to stakeholders to support decision making
Proactively communicates issues and risks and escalate conflicts, proposing options for resolution
Able to drive effective conflict resolution between stakeholders
Manages all stakeholder communications with respect to project and operations status
In addition to building effective working relationships with stakeholders, the manager partners with stakeholders to execute against agreed-upon commitments
Responsible for managing stakeholder escalations/priority shifts to resolution and/or senior management escalation
Utilizes subject matter expertise and data from analysis, to propose system improvements to leadership
Oversees implementation of approved system improvement recommendations within functional area
Identifies and proposes improvement ideas
Drives innovation among the team
Creation/refinement of efficient processes, standards, and policies
Monitors violations, and designs a remediation plan to ensure adherence
Responsible for the planning of strategic priorities
Responsible for developing and communicating a roadmap of projects and initiatives to project/functional stakeholders
Is accountable for the performance and results of direct reports
Responsible for the performance management of team members, including disciplinary actions and hire/fire recommendations
Responsible for the GPS process including assessments and Total Rewards allocations of direct reports
Responsible for talent development, including quarterly conversations, career pathways conversations and individual development/growth plans
Models the Equinix Culture and Values
Supports and trains resources and oversees quality in triage and troubleshooting practices
Leads troubleshooting efforts on critical issues with cross functional teams through resolution
Identifies improvements to address repeat issues
Manager oversees and supports RCA cycles, reviews management level reports related to issues and escalations
Assists vendor resources with onboarding activities through all Equinix channels, ensuring vendor resources have appropriate workspace, system access, and tools
Manages/leads individual consulting resources, as assigned
Identifies initial commercial implications for vendor selection and performs initial due diligence
Provides inputs for vendor negotiations
Manages approved vendor relationships
Monitors and reports on delivery of vendor deliverables
Manages team of local technology professionals in a given country
Executes against approved initiatives
Manages technology and/or human resources in a single location, being familiar with local language, law and regulations, as needed
Partners with global technology owners to implement and maintain global technology standards
Manages relationships with country stakeholders
1+ years professional experience in a software development leadership role
Bachelor's in Engineering preferred
For CO residents: In accordance with Colorado State Law (https://leg.colorado.gov/bills/sb19-085) the salary range for this role is $134k – $187k with 20% bonus target.
Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you need assistance in applying for an open position, you may send an email to Staffing@equinix.com. Please provide your contact information and let us know how we can assist you.
Equinix is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.
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Equal Employment Opportunity:
Equinix is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.
Please click here to see the “EEO is the Law” poster and supplement.
Please click here to see our EEO Policy Statement.
Please click here to see our Pay Transparency Policy Statement.
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