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Job Summary

The Lead Sales Engineer is a focused technical sales resource within Equinix providing consulting services targeted at enterprise level customers with the most demanding network capacity, interconnection, and workloads performance needs.  The ideal candidate will possess a superior balance of self-motivation, technical aptitude, advanced client handling, and business acumen to support our enterprise level customers.

Responsibilities

Technical Consulting and Sales Support

• Identifies customer’s business needs, challenges, and technical requirements and maps to Equinix solutions

• Understands and explains customer applications and business challenges

• Utilizes above average understanding of Equinix products and services to deliver pitch on Equinix solutions

• Analyzes situations and data on problems of complex scope independently

• Provides full support for assigned customers, including global deployments

• Solution Design and Deliverables

• Provides technical solution design expertise to all assigned Sales account executives

• Exercises judgment to solve customer problems that are outside of standard procedures effectively

• Assists in complex RFI/P/Q preparation as requested by Sales Representatives

• Independently delivers all deliverables for the customer

Customer Service

• Communicates with customers (internal and external) in an above average, professional, friendly and effective manner, both verbally and in writing

• Assists in pre-sales efforts for all company products and services

• Provides above average technical support in sales presentations, customer meetings, and trade shows

• Able to problem solve a variety issues and execute solutions

Business and Market Expertise 

• Demonstrates a strong understanding of Equinix data center, Network, and Cloud products and services

• Possesses above average industry knowledge and familiarity with the competitive landscape

Collaboration / Communication

• Develops new business opportunities and grows existing customer relationships

• Motivates internal teams (CSM, OM, IM, Ops, etc.) to ensure smooth project transition from pre-sales to post-sales

• Influences the cultivation of a positive culture on the team

• Demonstrates excellent presentation skills

Team Leadership

• Supports initiatives and team projects to better the organization

Qualifications

• Typically requires a minimum of 5 years of related experience with a Bachelor’s degree; or 3 years and a Master’s degree; or a PhD without experience; or equivalent work experience

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability.  If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.