A career built on relationships and growth

Currently a senior account executive on Equinix Singapore’s Field Enterprise Sales team, Sern has been in this role for nearly three years. But his connection and career with our organization began much earlier.

“I spent close to five years on our Channel team, managing relationships with some of our key global system integrator (GSI) partners,” he shares. “That experience gave me a deep understanding of how we collaborate with the broader ecosystem to deliver value to our customers.”

This is his second stint at Equinix, and both roles have offered him a unique lens into different facets of the business—from partner development to direct enterprise sales.

A culture that wins

Like many professionals, Sern explored opportunities outside the company. But something important was missing, and he found himself searching for more.

“What truly sets Equinix apart for me is the people, our distinctive culture—something I didn’t find elsewhere,” he reflects. “When my former leaders reached out and offered me the opportunity to return in an enterprise sales role, I didn’t think twice. The sense of belonging and the collaborative environment here made the decision to come back an easy one.”

Shortening the path to growth and possibilities

One of the key drivers of Sern’s professional advancement has been the unwavering support from leadership.

“Even though I started out as a partner development manager, my leaders supported my return and transition into an enterprise sales role,” he explains. “Their trust and willingness to invest in my development have played a significant role in advancing my career here.”

This kind of support isn’t just a one-off—it’s embedded in our culture. We empower our people to explore new paths, take on challenges and continue striding ahead, backed by their strengths and aspirations.

Making an impact in a constantly evolving sales landscape

What excites Sern the most about being part of our sales team? Gaining new perspectives by working with a diverse range of customers across industries like banking, retail, healthcare and many more.

“It’s inspiring to see firsthand how Equinix plays a vital role in enabling and safeguarding customers’ digital infrastructure,” he says. “We’re not just selling a product—we’re supporting essential services that people rely on every day.”

Advice for newcomers: Embrace the challenge

For those looking to be a part of our sales team, Sern shares some insights and guidance:

“Be open-minded and approach challenges with a positive, can-do attitude. Success in the sales team comes from strong collaboration—not just within our internal teams like Global Technical Sales and Customer Success, but also by building solid relationships with our channel partners externally.”