Equinix is the world’s digital infrastructure company, operating 210 data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed.
At Equinix, we help the world’s digital leaders scale with agility, speed the launch of digital services, deliver world-class experiences, and transform people’s lives. Our culture is based on collaboration and the growth and development of our teams.
We hire hardworking people who thrive on solving challenging problems and give them opportunities to hone new skills, and try new approaches, as we grow our product portfolio with new software and network architecture solutions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.
Job Summary: Manages relationships with functional stakeholders. Monitors and manages key performance metrics. Fosters a culture of innovation, excellence & collaboration.
Technology Project Planning and Execution (Single Project with a start date and end date. Plan, Execute, Close)
Scopes and plans for very large technology projects
Identifies resources and form project team, and obtains resource commitment from line managers
Selects and applies project methodology to projects, educates team members, and enforces processes
Presents project effort estimation and acquire project budget
Conducts project review meetings with directors and VPs
Technology Program Management (On-going program with multiple projects and teams Identify, Change, Empower, Monitor)
Introduces large program process changes to directors and VPs
Implements large program process changes across departments
Defines program Key Performance Indicators (KPIs)
Introduces teamwork concepts and foster a healthy teamwork environment
Plans for long-term program resources
Facilitates program retrospective meetings
Defines and documents roles and responsibilities
Drive estimations and set right expectations with the stakeholders
Motivate team members to work as a team towards a team goal
Ability to rationalize unplanned backlog keeping alignment with the end goal
JIRA skills - JIRA configurations for scale, and flexible project reporting
Well versed with business processes in 1-2 domains like Finance, Supply Chain, HR, GTM
Working knowledge of market-leading data analytics tools such as - Tableau, PowerBI, Google Cloud Platform, Big Query, and other related technologies
Familiarity and/or knowledge of AI/ML concepts and industry best practices to manage project effort in that space
Stakeholder Management and Communication
Builds relationships with company VPs and directors
Communicates major project/program scope, schedule, resource, and budget changes
Responsible for driving and influencing senior leadership decision making
Is able to effectively identify appropriate stakeholders
Builds and maintains effective working relationships and partnerships with stakeholders
Ability to drive conflict resolution between stakeholders, including senior management and cross functional teams
Sets and influences stakeholder expectations related to technology initiatives
Responsible for transparent communication to stakeholders related to technology initiatives
Technology Project Methodologies
Obtains consensus among team members on project methodology, process, and templates
Program Management Tools
Introduces new tools or new tool features to IT and other departments
Identifies ways to increase the efficiency of all IT projects
Project Portfolio Management
Defines portfolio reports
Participates in monthly operational reviews of operational performance and roadmap status
Executes against operational KPIs
Reviews, identifies areas for improvement and makes recommendations to leadership
Resource and Budget Management
Decisions are guided by policies, procedures and business plans that are agreed upon by upper management
Works closely across IT and Technical Project Managers to track resource allocation and utilization for portfolio projects
Works closely with Project Managers to track resource allocation and utilization for larger projects
Requests approvals for additional expenses outside of approved budget/headcount
Communicates budget estimates for cross functional projects/programs, and ensures teams execute assigned projects within approved budgets
Manages and/or escalates issues, as needed
Provides input to the annual budget planning process relating to project/support/SW maintenance/ Renewals/purchases/etc. for his/her areas of responsibility
Reviews and approves recommendations from Manager, to implement improvements
Manages implementation of approved system improvement recommendations
Drives innovation among the teams, recognizes innovation, and helps communicate new ideas across teams
Defines and evangelizes processes, policies and standards across all stakeholders
Measures performance against process goals
Proactively seeks continuous improvement opportunities in process/ policies/ standards
Responsible for leading strategic planning, influencing and driving prioritization of initiatives with functional stakeholders
Responsible for developing and communicating a roadmap of projects and initiatives to functional stakeholders
Provides leadership and direction to the team, through managers
Is accountable for the performance and results of direct reports and maybe a larger or multiple teams
Responsible for succession planning
Responsible for performance management of team members, including disciplinary actions and hire/fire decisions/ recommendations
Responsible for the GPS process including assessments and Total Rewards allocations of direct reports and reviewing and approving manager recommendations
Responsible for talent development, including quarterly conversations, career pathways conversations and individual development/growth plans
Models the Equinix Culture and Values
Monitors and manages support and operational metrics and trends for management areas
Identifies and prioritizes areas for optimization
Manager responsible for identification of significantly impactful/high risk issues, appropriate prioritization, resource assignment and ownership, and overseeing process through closure of issue while ensuring appropriate escalation and visibility to senior management teams
Manager oversees and supports RCA cycles, reviews management level reports related to issues and escalations
For more complex and higher risk issues, the manager will draft and support reviews Senior Leadership review cycles
Manages/leads individual consultants or consulting teams, as assigned
Understands vendor roadmaps, manages relationships, feedback and escalations, negotiations and contract renewals
Reviews and proposes final vendor selections
Manages day-to-day vendor relationships and holds vendors accountable to their deliverables
Resolves vendor issues and escalates as needed
7+ years experience required, 10+ years desired
1+ years professional experience in a supervisory/managerial role
Associate's degree preferred
Equinix is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.
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Equal Employment Opportunity:
Equinix is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.
Please click here to see the “EEO is the Law” poster and supplement.
Please click here to see our EEO Policy Statement.
Please click here to see our Pay Transparency Policy Statement.
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