Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals. 

Joining our operations team means that you will be at the forefront of all we do, maintaining critical facilities infrastructure as part of a close-knit team delivering best-in-class service to our data center customers. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.

Job Summary
Applies acquired job skills to work on tasks that are semi-routine in nature. Focus is on semi-routine tasks within standard operating procedures. Supports the overall team.

Responsibilities
Facility/Infrastructure Maintenance

• Performs semi-routine preventative maintence checks on-site to non-critical, facility components

• Performs semi-routine repairs, maintenance and installations to non-critical facility components

• Monitors the Builiding Monitoring System (BMS) and responds timely to semi-routine alarms according to standard operating procedures

• Assists more senior staff in higher facility repairs and corrective maintenance measures

• Operates plumbing, fire suppression, and safety systems, under the supervision of more senior technical staff

• Normally follows established procedures on routine work, requires instructions only on new assignments

Vendor Support

• Coordinates with vendors to ensure maintenance activities are carried out as per Equinix's requirements.

• Supports the work order approval process for service providers on routine maintenance work, for tracking: briefing at the start of work, work during the day workday/shift and final review of the work carried out

• Ensures vendor maintenance activities are carried out as per Equinix's standard operating procedures

Site Administration & Incident Support

• Performs semi-routine site logs for permits, such as Maintenance Operation Protocol (MOPs) and scripts

• Uses acquired job skills in following operating procedures to support on-site administration

Work Orders & Additional Projects

• Completes semi-routine work requests and circuit installations

• Follows established procedures with troubleshooting and maintaining office equipment (if necessary); supports auxiliary equipment and machines

• Assists more senior staff with responding on-site incidents and acts as directed

Collaboration

• Collaborates with others to resolve semi-routine facility incidents

• Provides assistance to more senior staff on infrastructure projects

• Informs stakeholders of inventory needs to maintain stock levels of parts and equipment

Qualifications

• Typically requires a high school diploma and proven years of equivalent work experience