Person, Clothing, Shoe, Female, People, Dress, Woman, Jeans, Sleeve, Long Sleeve

Sales Support Associate

 

Sales Support Associate

  • JR-126538
  • Madrid
  • Sales
  • Full time
Sales Support Associate

Equinix is the world’s digital infrastructure company, operating 200+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed.

We are a fast-growing global company with 70+ consecutive quarters of growth. Through our innovative portfolio of high-performance products and services, we have created the largest, most active global ecosystem of nearly 10,000 companies, including 1,800+ networks and 2,900+ cloud and IT service providers in over 26 countries spanning five continents.

A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment. That is foundational to our core values as a company and is vital to our success

Responsibilities
Pre-Sales Administration and Transactions Coordination
· Coordinates all pre-sales activity for small- and medium-size customers
· Collects complete and correct data upfront
· Validates data for accuracy
· Keeps systems up-to-date with customer information and legal documents
· Manages cases according to regional Case Management guidelines
· Oversees quote approval process
· Assists with New Customer set up
· Handles escalation between Sales Support and other internal groups
· Operates in the optimized case load range
· Works on small projects in addition to everyday role

Customer Engagement
· Follows up with customer on required documents and missing information
· Ensures Customer PO compliance
· Follows up on orders
· Assists with customer questions via email or phone
· Assists with gathering preliminary QBR info

Complex Deal Support
· Project manages single country, large, complex deals
· Manages all changes and keeps the quote and documents up to date
· Engages cross-functional teams to coordinate requirements against deadlines

Data Integrity
· Handles Internal Service Tickets to resolve Credit and Billing issues
· Executes Data corrections in Siebel based on fall out report
· Facilitates SFDC opportunity management by cleaning up opportunities based on guidelines

Process and Policy adoption and reinforcement
· Trains Sales reps on new tools, processes, and policies
· Delivers refresher training to address knowledge gaps
· Communicates process improvements and enhancements to Sales Team

Equinix is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, religion, colour, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.

Jetzt bewerben

Melden Sie sich bei LinkedIn an
Füllen Sie meine Informationen automatisch mit LinkedIn aus
Benachrichtigen Sie mich über solche Jobs

Nicht du?

Sie werden jetzt zur Anwendungswebsite weitergeleitet

Du kennst jemanden, zu dem diese Stelle passt? Hier kannst du die Person informieren!

Gib deine Daten ein 

Nicht du?

Vielen Dank

Das wurde ebenfalls angesehen

Architect / Interior Design

Regular JR-127325 United States Architect Real Estate T4
Architect / Interior Design Equinix is the world’s digital infrastructure company, operating 200+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring toge...

Data Center Design – Mechanical Engineer

Regular JR-127391 United States Mechanical Engineering Operations T4
Data Center Design – Mechanical Engineer Equinix is the world’s digital infrastructure company, operating 200+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify a...

Estágio na Área de Impostos

Intern JR-127072 Sao Paulo São Paulo Brazil Sao Paulo Intern Interns and Apprentices S1
Estágio na Área de Impostos A Equinix é uma empresa global de infraestrutura digital, operando mais de 200 data centers em todo o mundo e fornecendo interconexões para todas as principais nuvens e redes. Somos uma empresa de rápida expansão cresci...

Jovem Aprendiz

Apprentice JR-127232 Rio de Janeiro Rio de Janeiro Brazil Rio de Janeiro IBX Customer Operations Operations O1
Jovem Aprendiz A Equinix é uma das maiores empresas de Data Center em crescimento, aumentando a conectividade entre clientes ao redor do mundo. É por isso que estamos sempre em busca de pessoas criativas e visionárias para nos ajudar a alcançar no...

Junior Datacenter Technician

Regular JR-127354 Amsterdam Z.O. Netherlands Amsterdam Z.O. IBX Customer Operations Operations O2
Junior Datacenter Technician Wij zoeken schoolverlaters met een technisch diploma die als junior willen starten bij de het wereldwijd leading Datacenter bedrijf Equinix. Binnen onze datacenters vindt je de nieuwste technieken op het gebied van IT,...

IBX Critical Facility Engineer

Fixed Term JR-127267 Amsterdam Netherlands Amsterdam IBX Critical Facilities Operations O3
IBX Critical Facility Engineer Wij zijn op zoek naar een gedreven Critical Facility Engineer voor één van onze Datacenters. We waarderen diversiteit en nemen mensen aan met uiteenlopende achtergronden zoals bijvoorbeeld de scheepvaart, defensie, l...

Jetzt bewerben

Melden Sie sich bei LinkedIn an
Füllen Sie meine Informationen automatisch mit LinkedIn aus
Benachrichtigen Sie mich über solche Jobs

Nicht du?

Sie werden jetzt zur Anwendungswebsite weitergeleitet

Equal Employment Opportunity: 
Equinix is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.

(US Applicants)

Please click here to see the “EEO is the Law” poster and supplement.

Please click here to see our EEO Policy Statement.

Please click here to see our Pay Transparency Policy Statement.